Terms of service

Cloud BOT Terms and Conditions

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These Terms and Conditions stipulate matters with which all users must comply when using the Cloud BOT service provided by C-RISE Ltd. (hereinafter referred to as the "Service") as well as the rights and obligations between C-RISE Ltd. and the user. Those who wish to use the Service as a user must read the full text of these Terms and Conditions prior to agreeing to them.

Chapter 1 General Rules

Section 1 General Provisions

Article 1 Application of these Terms and Conditions

1.C-RISE Ltd. (hereinafter referred to as "We," "Us," or "Our") will enter into a contract (the contract hereinafter referred to as the "Contract of Use," and the person who has entered into the Contract of Use with Us hereinafter referred to as the "User") pursuant to these Terms and Conditions and provide the services set forth in Article 3 hereof.

2.All notices, usage instructions, whitepapers, warnings, and other explanatory matters concerning the Service that appear on Our website ("c-rise.co.jp" and "c-bot.pro" domains) constitute a part of these Terms and Conditions.

Article 2 Changes to these Terms and Conditions

1.We may change at will the rules, regulations, or content of the Service appearing in these Terms and Conditions and on Our websites published by Us (including revised websites in the event of any change in the domain or content for any reason).

2.We will notify the User of any changes to these Terms and Conditions or the content of the Service in a manner prescribed by Us such as web sites,, and the User shall be deemed to have agreed to the changes to these Terms and Conditions or the content of the Service if, after notification of such changes, the User uses the Service or fails to take steps to cancel their registration within 3 days.

3.If the contents of these Terms and Conditions differ from those listed on Our website, the contents of these Terms and Conditions shall prevail.

Article 3 Service Contents

1.The "Cloud BOT" service provided by Us includes the services listed below.
i. (Basic Service) This service enables the creation, execution, and management of automatic execution robots operating on the Internet (hereinafter referred to as "BOT").
A portion of the Service is linked to the services of external service providers that are eligible for external collaboration. Alternatively, a portion of the Service can be linked with the services of any external service provider by the operation of the User.

Article 4 Changes to Service Contents

1.We may provide new services or additional services not stipulated in the preceding article. In such cases, unless otherwise specified, these Terms and Conditions shall apply.

Article 5 Stoppage and Termination of Service

1.We may permanently terminate or temporarily stop the provision of some or all of the service in the event of any of the following unavoidable circumstances:
i.In the event of maintenance of systems, maintenance of telecommunications equipment, and construction work, and other matters as deemed necessary by Us on a regular or as-needed basis;
ii.In the event that We find it unavoidable to do so due to force majeure such as a natural disaster, war, civil disturbance, and the enactment, revision, or abolition of laws or regulations, or a cause similar thereto;
iii.In the event that a telecommunications carrier relating to the Service has discontinued the telecommunications service;
iv.In the event that We acknowledge that there is a risk of damage to the User or a third party as a result of Our continued provision of the Service due to alteration of data, hacking, etc. relating to the Service;
v.If We otherwise determine that it is necessary to terminate or stop the provision of the service.

2.In the event of stoppage of the service, We will notify the User to that effect in advance and provide the reason and state the duration. However, this does not apply when urgency is required.

3.We shall not be liable for any damage incurred by the User in the event of a discontinuation of the provision of the service pursuant to Paragraph 1.

Article 6 Notification from Us

1.In the event that We notify the User in the manner set forth in the preceding article, even if such notification does not reach the User, We shall not be liable for any damage arising from such non-arrival.

Section 2 Contract of Use

Article 7 Conclusion of the Contract of Use

1.An application for the use of the service provided by Us as set forth in Article 3 may be made by agreeing to comply with these Terms and Conditions and by providing certain information as set forth by Us (hereinafter referred to as "Registered Matters") to Us in the manner set forth by Us (this application process hereinafter referred to as an "Application for User Registration").

2.An Application for User Registration must be made by an individual or corporation that will use the Service themselves and, in principle, applications for registration by agents are not permitted. Applicants must also provide Us with accurate and up-to-date information when applying for use.

Article 8 Transfer, etc. of the Contract of Use

1.The User may not transfer, reassign, collateralize, or otherwise dispose of their status under the Contract of Use or any rights or obligations under these Terms and Conditions to any third party without Our prior consent.

2.In the event of the death of the person who was the User, the Contract of Use shall terminate. Provided, however, that if the heir provides the documents prescribed by Us within 14 days of the commencement of inheritance, the heir may succeed to the status under the Contract of Use.

3.If there are two or more heirs, only one heir may succeed to the status under the Contract of Use through an agreement on the division of inherited property and the application set forth in the preceding paragraph must be made solely by that heir.

4.The User may not share, exchange, or transfer information such as accounts, IDs provided under the Contract of Use with Us with other Users. Provided, however, that this does not apply in cases where the consent of all Users involved in the sharing, exchanging, or transferring can be confirmed by Us and We find it reasonable to authorize it.

Article 9 Rejection of Application for Registration

1.We reserve the right not to accept an application for the use of the Service in the following cases:
i.When We determine the provision of the service pertaining to the application or the procedural process pertaining to the service to be difficult;
ii.When there is a risk that the applicant for use will fail to perform his/her contractual obligations with Us due to having exhibited prior failure to perform his/her contractual obligations with Us;
iii.When there is a false entry in the contents of the Registered Matters;
iv.When there is a risk that the applicant for user registration will use the Service in a manner that would undermine Our social credibility;
v.Where the applicant for user registration is found to be a person related to an organized crime group or a person belonging to another antisocial group;
vi.When We otherwise find it inappropriate to accept the application.

2.If We do not accept an application for the Service pursuant to the provisions of the preceding paragraph, We will promptly notify the applicant to that effect. We are not obligated to disclose the reason for not accepting the application.

Section 3 Registered Matters

Article 10 Changes to Registered Matters

1.We shall not be liable for any damage incurred by the User or a third party as a result of a delay in sending Us a report or a failure to send Us a report of the change set forth in the Article 7 paragraph2, and it may be deemed that the notification from Us has arrived at an appropriate time even if not delivered or delayed due to the delay in the report or the failure to send Us the report.

2.The User agrees in advance that We may use the User's Registered Matters in the following cases:
i.When use or provision is required pursuant to the provisions of laws or regulations;
ii.When consent has been obtained from the User for any other purpose of use.

Article 11 Storage of Information

1.We will endeavor to safely manage the data registered by the User. During the term of validity of the Contract of Use with the User, registered data can be backed up and stored as a precaution against malfunction or failure without the consent of the User. In such cases, We can delete the data backed up and stored by Us without notifying the User. We shall not be liable for any damage to the User caused by the loss of registered data due to an accident or malfunction of the equipment.

2.We will delete all the registration information within 11 days when the user cancels the Contract of Use. We will not be obligated to any damage to the user due to the deletion of the registration information.

3.Notwithstanding the preceding clause, we may retain information recorded for the purpose of performing support services and enhancing quality even after the expiration of the contract period.

4.Regardless of Section 2, the content posted or transmitted by the user on the community site within the service will be retained even after the expiration of the contract period.

Article 12 Use of Service

1.The User may use the Service in accordance with the methods set forth by Us within the scope of the objectives of these Terms and Conditions and to the extent that it does not violate these Terms and Conditions, limited to the period in which the User is registered validly as a User.

2.The User must not engage in any act that falls under any of the following items while using the Service.
i.Acts that infringe on or risk infringing on the rights of Us or a third party such as intellectual property rights including copyrights and trademark rights, property rights, privacy rights, publicity rights, and portrait rights.
ii.Acts that discriminate or slander Us or a third party or defame the reputation or credibility of Us or a third party.
iii.Acts that lead to or risk leading to crimes such as fraud or obstruction of business.
iv.Acts of sending or posting images, documents, etc. depicting obscenity, child pornography, or child abuse.
Unauthorized access to Our networks, Our internet networks, and server equipment, etc. connected to them.
vi.Acts of sending comments for the purpose of advertising, publicizing, canvassing, etc. without permission (spam e-mail, spam writing, spam comments, etc.), sending comments harboring disdain from other companies (e-mail harassment, written harassment, harassing comments, etc.), obstructing another User’s abilities to receive e-mail from other companies or view the websites of other companies, requesting the forwarding of comments in a chain (chain e-mail, chain writing, chain comments), and forwarding similar comments in response to such requests, regardless of means, including e-mail and posting on electronic bulletin boards.
vii.The act of establishing or canvassing for a pyramid scheme (Ponzi scheme).
viii.The act of using the Service in a method or manner that interferes with or risks interfering with the communications of third parties.
ix.The act of transmitting information including computer viruses and other harmful computer programs.
x.Acts that interfere with or risk interfering with the provision of the Service by Us.
xi.Acts that cause significant inconvenience to other Users or third parties or are not socially acceptable (such as the wrongful use of other Users' IDs or passwords).
xii.Acts that are contrary to or risk being contrary to public order and morality.
xiii.Acts in violation of laws or regulations.
xiv.Other acts deemed by Us to be inappropriate for a User of the Service.

3.The User shall be solely liable for the use of the Service and any related consequences. Should any claims, litigation, or other disputes arise against Us from another User or a third party in connection with or arising from the User's use of the Service, the User must resolve such disputes at his/her own expense and responsibility, and must compensate Us for any economic burden incurred by Us.

4.In the event that We determine that an act of transmitting information by the User in connection with the Service falls under or risks falling under any of the items of the paragraph 2, We reserve the right to delete all or part of such information without prior notification to the User. We shall not be liable for any damage incurred by the User arising from any actions taken by Us under this paragraph.

Article 13 Restrictions on Use

1.We reserve the right to restrict the use of the functions provided by the Service in part or in whole if We determine that such use would interfere with the provision of Our service.

Section 4 Responsibilities of the User

Article 14 Management of ID and Password

1.With respect to the use of the Service, the User must not disclose IDs and passwords allowing access to the service to any third party without Our consent and must manage and set up such IDs and passwords so that they cannot be guessed by a third party.

2.In the event that We determine that the User is in violation of the provisions of the preceding paragraph or is likely to seriously interfere with Us carrying out Our business, We may take necessary measures such as invalidating the IDs in question or stopping the provision of the service.

3.The User shall be liable for any damage resulting from the inadequate management, misuse, use by a third party, etc. of the ID, and We assume no liability regardless of whether or not the User was willful or negligent.

4.In the event that We take the required measures pursuant to the provisions of the paragraph 2, We will notify the User to that effect in advance. However, this does not apply in cases where it is unavoidable due to an emergency.

5.When the use of the Service is started using the User's ID (including the credentials generated from the ID), the subsequent series of communications must be deemed to be conducted with the legitimate authority of the User to which the ID is assigned, and the User must bear the usage fee and other costs pertaining to the use.

6.The User must immediately notify Us if it is found that an ID has been stolen or is being used by a third party and follow Our instructions.

Article 15 Maintenance and Management of Equipment

1.The equipment required for the User to use the Service must be provided by the User and maintained at the expense and responsibility of the User, and We shall not be liable for any disadvantage incurred by the User as a result of the User's failure to do so, nor shall We be obligated to reimburse the usage fees.

2.The Service may become unavailable for use due to a slowdown or the cutting of the internet communication lines. However, the User must fully understand this and agree to the Terms and Conditions based on this understanding, and We assume no liability.
i.Decrease in speed due to congestion of the internet connection and Wi-Fi environment, etc.
ii.Disconnection due to a malfunction of the User's communication lines or communication equipment.
iii.Connection failures caused by internet providers, communication line providers, etc.
iv.Radio interference due to shielding.

Article 16 Principle of Self-Responsibility

1.The User is liable for their own conduct when using the Service and its consequences.

2.In the event that the User inflicts damage to a third party through the use of the Service, the User must resolve the matter at their own liability and expense and must not commit any act that inflicts damage to Us.

3.We shall not be liable for and shall not be obligated to compensate for any damage incurred by the User arising out of the use of the Service, except in cases expressly provided in this document.

4.The User must compensate Us for any damage to Us arising out of a breach of these Terms and Conditions or in connection with the use of the Service.

5.In the event that the User receives a complaint from another User or other third party or any dispute arises between those parties in connection with the Service, the User must promptly notify Us of the content thereof and must settle such claims or disputes at the User's expense and responsibility and, upon Our request, report the results thereof to Us.

6.In the event that We receive any claim from another User or other third party for infringement or for any other reason in connection with the User's use of the Service, the User must compensate Us for the amount that We were forced to pay to the third party based on the claim.

Section 5 Cancellation of Registration

Article 17 Violations of these Terms and Conditions

1.We reserve the right to suspend the provision of the Service to the User or terminate the Contract of Use without prior notification or repeated notification resulting from any of the causes listed in the items of Article 12, Paragraph 2 and the following:
i.In the event of the use or attempted use of the Service for purposes or methods that may cause damage to Us or other Users or third parties;
ii.In the event of a disruption of the operation of the Service by any means whatsoever;
iii.In the event of non-payment, insolvency, or a filing for bankruptcy, the commencement of civil rehabilitation proceedings, the commencement of corporate reorganization proceedings, the commencement of special liquidation proceedings, or the commencement of other similar proceedings;
iv.In the event that bank dealings are suspended due to bounced transactions with respect to a self-issued or received bill or check;
v.In the event of a filing for foreclosure, provisional seizure, provisional disposition, compulsory execution, or auction;
vi.In the event of receiving a disposition for delinquency of taxes and public dues;
vii.If We otherwise determine that the continued registration as a User is inappropriate.

2.If the same User seeks a new contract, We reserve the right to charge a late payment fee and various other contract termination fees.

3.If the registration is canceled, the User shall lose the benefit of time for all financial obligations owed to Us and must immediately pay all financial obligations to Us.

4.In the event that We stop the Service, We will notify the User to that effect in advance and provide the reason and give notification as to the duration of the termination of the Service. However, this does not apply when urgency is required.

5.In no event shall We be liable for any damage incurred by the User arising from any acts committed by Us under this article.

6.If the registration of the User is revoked pursuant to this article, the User, in a manner specified by Us, must return, destroy, or otherwise dispose of the software, manuals, and other items related to the Service provided by Us in accordance with Our instructions.

Article 18 Complaints from Others

1. If We find that the User has committed an act that falls under any of the prohibited matters set forth in the items of Article 12, Paragraph 2, We reserve the right to take all or some of the following measures against the User:
i.Demand the cessation of the act falling under the prohibited matters prescribed in the items of Article 12, Paragraph 2;
ii.Demand to hold consultations with others to resolve complaints;
iii.Demand the deletion of information posted on the internet using the Service;
iv.Make all or part of the information posted on the internet by the User or an affiliate of the User using the Service unable to be viewed by others without prior notification;
v.Stop the use of the service;
vi.Cancel the Contract of Use;
vii.Charge the amount that We were forced to pay.

2.The provisions of Article 17 will apply to the discontinuation of the use of the Service or the cancelation of the Contract of Use pursuant to the preceding paragraph.

Article 19 Damages Due to Cancellation of Registration

1.In the event that the User or their agent, employee, or other affiliate commits any act in violation of these Terms and Conditions and causes damage to Us, the User must compensate Us for such damage.

2.If the provision of service to the User is stopped pursuant to Article 17, the User must compensate for the required construction costs and other expenses.

Section 6 Confidentiality

Article 20 Confidentiality

1.In these Terms and Conditions, "Confidential Information" means any and all technical, commercial, business, financial, or organizational information of the other party provided to, disclosed to, or acquired by Us or the User in connection with these Terms and Conditions or the Service in writing, orally, or by means of a storage medium, etc., or information that is specified as confidential or is reasonably understood to be confidential in light of its nature and circumstances of disclosure. However, information that falls under one of the following items shall be excluded from Confidential Information.
i.Information that was already publicly known or already known by both parties at the time it was provided or disclosed by the other party or acquired.
ii.Information that has become publicly known due to causes not attributable to either party such as publication after being provided or disclosed by the other party or acquired.
iii.Information legally obtained without any obligation of confidentiality from a third party authorized to provide or disclose such information.
iv.Information developed independently without the use of Confidential Information.
v.Information confirmed in writing by the other party to the effect that confidentiality is not necessary.

2.We and the User must use Confidential Information solely for the purpose of the Service and must not provide, disclose, or divulge the other party's Confidential Information to any third party without the consent of the other party.

3.Notwithstanding the provisions of Paragraph 2, We and the User may disclose Confidential Information on the basis of an order, demand, or request involving the enforcement of any law, court, or governmental authority. Provided, however, that in the event of such an order, demand, or request, We or the User must promptly notify the other party to that effect.

4.We and the User must obtain prior consent from the other party when reproducing documents or magnetic recording media containing Confidential Information and strictly manage copies in accordance with Paragraph 2.

5.When so requested by the other party, We and the User must return or destroy Confidential Information and any documents or other storage media containing or including Confidential Information and all copies thereof following the instructions of the other party, at any time and without delay.

Article 21 Protecting Confidential Information

1.We will only use or store Confidential Information handled in connection with the provision of the Service to the extent required to ensure the smooth provision of the Service.

2.In the event of a search by warrant under Article 218 of the Criminal Procedure Code or other compulsory dispositions under the same law, We shall not be subject to the confidentiality obligations of the earlier paragraphs within the bounds specified in the applicable law and statute.

3.In the event that the User commits a prohibited act that falls under any of the items of Article 12, Paragraph 2 and obstructs the provision of the Service, We may provide some of the information belonging to the Confidential Information of the User only to the extent necessary to ensure the smooth provision of the Service if it is deemed to fall under the category of legitimate self-defense or emergency evacuation.

Section 7 Miscellaneous Provisions

Article 22 Exemptions from Obligations

1.Except as specifically provided in these Terms and Conditions, We shall not be liable for any damage incurred by User in connection with the use of the Service, regardless of default liability, tort liability, or any other legal liability. Provided, however, that this does not apply to cases where the User has incurred damage due to Our willful misconduct or gross negligence in connection with the use of the Service.

2.The User shall be responsible for resolving any disputes with third parties arising out of the User's use of the Service, and We will not be responsible for any such dispute.

Article 23 Warranty Disclaimers

1.We provide no warranty of any kind with respect to the Service. Furthermore, We do not guarantee to the User anything beyond what is set forth in these Terms and Conditions, even if the User obtains information relating to the Service or to other Users directly or indirectly from Us.

2.The User must investigate whether their use of the Service violates laws or regulations applicable to the User, internal rules of business groups, etc. at his/her own responsibility and expense. We do not guarantee that the use of the Service by the User complies with laws or regulations applicable to User, internal rules of business groups, etc.

3.We shall not be liable to make compensation for any damage incurred by the User in connection with Our interrupting, stopping, disabling, or changing of the provision of the Service, deletion or loss of User messages or information, cancellation of User registration, loss of data or malfunction of equipment due to the use of the Service, or any other damage incurred by the User in connection with the Service.

4.We shall not be liable for any website other than Our website and any information obtained therefrom, regardless of the reason, even if Our website provides a link to another website or another website provides a link to Our website.

5.Notwithstanding any other provision of these Terms and Conditions, We shall not be liable for any damage arising from natural disasters, incidents, network failures of an unknown cause, or any other force majeure, damage arising from exceptional circumstances, lost profits, or indirect damage, whether or not it was foreseen by Us.

6.We will not bear the cost of any alteration or modification to the equipment owned by the User required by a change to these Terms and Conditions.

7.We shall not be liable for any damages or be obligated to reduce or reimburse the User for any usage fees, other than as expressly provided for in the earlier articles and in these Terms and Conditions.

Article 24 Ownership of Rights

1.All ownership rights and intellectual property rights relating to Our website and the Service belong to Us or the entity licensing them to Us, and the license to use the Service based on the registration set forth in these Terms and Conditions does not mean a license to use the intellectual property rights of Us or the entity licensing them to Us relating to Our website or the Service. The User shall not commit any act (including, but not limited to, disassembly, decompilation, and reverse engineering) that may, for any reason, risk infringing on the intellectual property rights of Us or the entity licensing them to Us.

Article 25 Entire Agreement

1.These Terms and Conditions constitute the entire agreement between Us and the User with respect to the matters contained in these Terms and Conditions and supersede all prior agreements and understandings, oral or written, between Us and the User with respect to the matters contained in these Terms and Conditions.

Article 26 Severability

1.If any provision of these Terms and Conditions or any part thereof is deemed invalid or unenforceable by the Consumer Contract Act or other laws or regulations, the remaining provisions of these Terms and Conditions and any remaining part of a provision deemed partially invalid or unenforceable must continue to remain in full force and effect. We and the User must endeavor to amend the invalid or unenforceable provision or part to the extent necessary to make the invalid or unenforceable provision or part lawful and enforceable so that an intent and legal and economic effects equivalent to that of the invalid or unenforceable provision or part can be secured.

Article 27 Transfer of Business

1.In the event that We transfer the business of the Service to another company, the status under the Contract of Use, the rights and obligations under these Terms and Conditions, the Registered Matters of the User, and other customer information may be transferred to the transferee of the business transfer in connection with the business transfer, and the User agrees in advance to such transfer in this paragraph.

Article 28 Survival

1.The terms and conditions set forth in the following items shall remain in full force and effect even after the expiration or termination of the Contract of Use.
i.Article 8 Transfer, etc. of the Contract of Use (The status, rights, or obligations under the Contract of Use may not be transferred without prior approval by Us.)
ii.Article 12, Paragraph 4 (If the information transmitted by the User is in violation of the terms and conditions and We delete the information, We shall not be liable for any damage arising from the deletion of the information.)
iii.Article 14, Paragraph 3 (We shall not be liable for any damage resulting from the User's inadequate management of the ID or password.)
iv.Article 17, Paragraph 3 (If the registration is canceled due to a violation of the terms and conditions, the benefit of time shall be lost, and all financial obligations must be paid immediately.)
v.Article 17, Paragraph 5 (We shall not be liable for any damage incurred by the User arising from Our response to the User's violation of the terms and conditions.)
vi.Article 17, Paragraph 6 (The User is obligated to return or destroy, in a manner designated by Us, software, manuals, or other items lent by Us.)
vii.Article 23 (Even after the User has terminated the Contract of Use, no guarantee is made by Us in the same way as during use.)

Article 29 Amendments under the Consumer Contract Act

1.If the Contract of Use between Us and the User falls under a consumer contract as set forth in Article 2, Paragraph 3 of the Consumer Contract Act, the provisions in these Terms and Conditions that fully exempt Us from liability for damages will not apply, and if the damage incurred by the User set forth in such provisions are based on Our default, tort, or defect liability, We shall be liable for damages up to the total amount of the actual service fees received from the User for a period of one year retroactively from the time of the occurrence of the cause of the damage.

Article 30 Consultative Settlement

1.In the event that any doubt arises regarding matters not stipulated in these Terms and Conditions or the interpretation of these Terms and Conditions, We and the User shall consult with each other in accordance with the principle of good faith and promptly resolve such matters.

Article 31 Governing Law and Court of Jurisdiction

1.These Terms and Conditions and the Contract of Use are deemed to have been prepared in accordance with the laws of Japan and are to be construed in accordance with the laws of Japan.

2.The Kanazawa District Court shall have exclusive jurisdiction as the court of first instance over any litigation relating to the Contract of Use based on these Terms and Conditions.

Established: January 23, 2020
Revision date: September 24, 2020
Revision date: December 28, 2020
Revision date: January 12, 2023
Revision date: July 13, 2023
Revision date: October 2, 2023
Revision date: January 25, 2024

In case of any inconsistency between the Japanese version and the English version, the Japanese version shall prevail.